We have sent this machine to customers in all states and providing instructions for use and helpful hints are adhered to this machine will provide years of hassle free service.
We have never had a machine returned and rarely hear from interstate customers with problems that cannot be solved via email or over the phone. Coffee Select members have access to reference pages for trouble shooting via the website.
Please Note In June 2003 the Napolitana has been updated to feature an expansion valve which prevents excess pressure buildup in the portafilter (coffee handle) and any sudden release of pressure when the filter is removed after espressing coffee.
IN DETAIL The Napolitana is available in stainless steel, black and white. The most popular, stainless steel is easily cleaned with window cleaner. It has a large 3 litre water tank which means you rarely need to fill it with water unlike other machines which require constant refilling. The two drip trays are also large and deep allowing easily removal for cleaning.
The grinder is quite noisy and will affect any conversation you were in the middle of, while the bean container doesn't contain a full 250gm bag leaving you with remainder to put back in the cupboard. On some machines the cover to the water tank occasionally vibrates on the machine when the pump is running.
TRAPS There are a few idiosyncrasies that must be known about the Napolitana and appropriate action which will ensure you avoid future problems.
Firstly, the dispensing pieces and most specifically the cup handle has a screw thread on the bottom which allows the attachment of the dispensing piece. This piece should be washed weekly/ fortnightly. Simply unscrew and remove to soak or scour used coffee.
The most recent model features an expansion valve which removes the need to insert the pro crema rubber filter included with the machine. If you have a Series 1 model insertion of the pro-crema filter is necessary as it performs a useful role in increasing pressure which produces crema and intense flavour. It is a rather simple approach to a science but it gives a satisfactory result for the home or small office. IF YOU DO REMOVE THE PROCREMA FILTER IT MUST BE REPOSITIONED IN LINE WITH THE HANDLE OR THE FLOW WILL BE UNEVEN WHEN MAKING COFFEE FOR TWO.
MOST ATTRACTIVE FEATURE Unlike most imported Italian made machines which are designed to only accomodate short black cups /glasses the Napolitana allows the Australian coffee maker to use normal sized caffé latte or Duralex glasses.
CREMA TESTS
MOST ASKED QUESTION The most asked question about the Napolitana and Junior is "What brand are they?". Both machines are manufactured by a small Italian company of only 40 people who produce for the world market and allow others to re-brand.
While this is a little disconcerting to some I can assure you that the Napolitana will meet your coffee making expectations for a good number of years. It's status as an unknown brand simple helps to lower the price with a saving on a comparable branded machine at retail of around $200-300.
TROUBLE SHOOTING Coffee Select provide trouble shooting services to all owners of our espresso machines via email. All espresso machines are shipped with instructions for use and tips for best operation. Be ensure to take the time to read these instructions. They have been written to ensure the best use of the machine and the avoidance of problems for the operator.
Specs
stainless steel body
brass boiler
3 thermostats.one re-setable if overheating occurs
three way solenoid valve to prevent excessive pressure build-up
3.5lt water tank
12-15 bar pump pressure
Pro-crema filter
200-220 gram grinder container
12 kg weight
2 removable trays
6 mins of continuous steam
Step by Step & troubleshooting instructions supplied
340 x 300 x 250mm
150w conical grinder
WARRANTY
12 months return to base manufacturers warranty on service and spare parts costs. Spare parts are readily available in Melbourne.
HOW TO ORDER To place an order with a major credit card call us on 03 9486 6939.
